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Repair Request

To help us process your application, please make sure to provide as much information as possible including any pictures or diagrams.

Repair Request Form

PLEASE NOTE: IF THIS FORM IS INCORRECTLY COMPLETED, THEN THE PROBLEM MAY NOT BE ABLE TO BE PROCESSED.

Images

Please provide a copy of the receipt or the order confirmation.

Please provide as many photographs and illustrations (from different views) of the problem.

Repair Process / Terms and Conditions

Once this form has been processed, our factory will contact you to arrange a date and time that is suitable, depending on the current workload. Please be aware that call-outs will only be available from 9am till 5pm Monday – Friday.

If the item(s) are NOT covered under Guarantee, then a Quotation will be sent or a call-out fee of £60 will be charged. (Payable in advance) After the first hour it will then cost £30 per hour + cost of any materials required.

If you have any questions, please email us at sales@richfieldsinteriors.com.

Payments should be made to:

Richfields Interiors Limited
Church Street,
Church Gresley, Swadlincote
Derbyshire
DE11 9NR